Policy & Service Standards

Tuner Xpressions provides professional detailing services focused on maximum safe improvement. While dramatic results are often achieved, not all stains, odors, scratches, or defects can be fully removed due to material wear, prior damage, or permanent surface degradation.

We do not guarantee perfection — we guarantee professional process, care, and results aligned with industry standards.

We are not responsible for:

• Pre-existing scratches, chips, or defects
   
• Failing trim, brittle plastics, or aged materials
   
• Mechanical or electrical issues unrelated to detailing services
   

Clients are encouraged to disclose known concerns prior to service.

Heavily soiled interiors, pet hair, biohazards, staining, or long-term neglect may require additional labor and pricing adjustments. Any changes will be discussed before proceeding. 

Ceramic coatings do not make vehicles scratch-proof and do not prevent rock chips, improper washing damage, or accidents.

Paint correction removes defects to the extent safely possible. Some defects may remain if removal would compromise paint integrity.

Mobile services are offered selectively and only when environmental conditions allow quality to be maintained. Tuner Xpressions reserves the right to recommend a controlled service environment if results may otherwise be compromised. 

Shipping-prep details are performed based on experience with vehicle processing standards. Final inspection approval is determined by the processing facility, not Tuner Xpressions. While we maintain a strong first-time success history, inspection outcomes are outside our direct control. 

Deposits may be required to reserve appointments and are applied toward the final balance. Cancellations or rescheduling require 48 hours’ notice. Late cancellations or no-shows may result in deposit forfeiture. 

Weather conditions may impact scheduling or service execution. We reserve the right to reschedule when conditions could compromise safety or results.

Tuner Xpressions is fully insured with a $1,000,000 general liability policy. Liability is limited to the cost of the service provided and does not extend to unrelated vehicle issues or prior damage.

Payment is due upon service completion unless otherwise agreed upon in advance. 

By booking services with Tuner Xpressions, clients acknowledge and accept these policies and service standards.